Welfare Academy Employee Training

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      • Course Description

      CSTF aligned training

      Mandatory care certification training to be undertaken by every professional aspiring to work in care settings. Session covers the care certificate standards to be followed by a healthcare worker.

      Duration: 1 day

      Type of training: Face-to-face, Webinar


      Enroll in Face to Face course


      Enroll in Training Webinar

      What Will You Learn?

      • Enhance Emotional Intelligence
      • Practice Professionalism in Communication
      • Use Technology Effectively
      • Promote Health Literacy
      • Master Active Listening and Empathy
      • Diverse Communication Styles
      • Manage Complex Situations
      • Understand Independent Advocacy
      • Identify and Overcome Communication Barriers
      • Foster a Collaborative Environment
      • Implement Conflict Resolution Techniques
      • Utilize Feedback for Improvement
      • Adapt Communication for Diverse Audiences

      Course Content

      Understand Your Role & Duty of Care
      Equip healthcare assistants with a thorough understanding of their duties, responsibilities, and the ethical and legal standards they must follow to provide safe, effective, and compassionate care.

      • Understand Your Role & Duty of Care in Care Settings
      • Understand Your Role & Duty of Care

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      About Us

      Illumin Academy   is  a  higher  education  institution,  established  in  2015,  that  provides  National  Vocational  Qualifications  in  health   and  social  care

      info@illuminacademy.com
      +91 79945 53146 (India)
      +44 78997 01560 (UK)  

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